Cancellation

An insurance policy is a contract, so there will be some cost for canceling before your renewal date. The cancellation penalty amount will depend on what your annual premium is and how long is left on your contract.

Before you cancel, call your Onlia insurance broker team to review your coverages. We can guide you through any costs associated with your current policy. We value your loyalty and want to help you make the best decision.

For customers carried by Verassure, your policy will not automatically renew. 

As part of Onlia’s acquisition by the Southampton Group of Companies, we’re no longer able to renew your policy with Verassure, as they will no longer be offering home and auto insurance in Ontario.

The good news is that Onlia is now a registered insurance brokerage with access to a variety of nationally licensed and trusted insurance providers - meaning you’ll have greater access to easy and affordable insurance - all with the all-digital approach you know and love. 

When it’s time for your renewal, we’ll send you some great new options from our network of trusted providers, so you can be sure that you’re getting the best possible coverage at the best possible price.

For other customers, there are a number of reasons your policy may be cancelled, including for non-payment.