General Claims Information
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You should report a loss as soon as possible. The faster we are aware there is a problem, the faster we can help.
If there is another person involved (even if you both agreed not to file a claim), they are legally able to claim for their damages from their insurer, who may opt to notify us of the claim. This means the collision can show up on your insurance record, even if you didn’t put through a claim yourself. If this happens you won’t have had your chance to tell your side of the story and may find that there are unintended consequences (e.g. being deemed at fault, or having your policy cancelled for failing to disclose).
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You can call us and we'll process your payment. Some carriers may try to take payment again and you'll receive a notification for which date.
Note that any outstanding balance needs to be cleared before you can purchase another policy with us. We recommend getting coverage with a different provider if you need insurance right away.