Renewal & Cancellation

Everything you need to know about the renewal process, and how to cancel

Renewal

  • For customers whose policies are carried by Verassure, as of your upcoming renewal date, we’re no longer able to renew your policy with Verassure, which is no longer providing car & home coverage in Ontario.

    Who does Onlia work with now?

    We're now licensed with the Registered Insurance Brokers of Ontario (RIBO). We work with several trusted, nationally licensed insurance companies that offer rock-solid insurance, and who will be there for you should anything happen. This means that you’ll have greater access to easy and affordable insurance -- all with the all-digital approach you know and love. 

    What do I need to do?

    To continue to ensure you stay with Onlia and keep paying the lowest price for your insurance, purchase your renewal policy online.

    Alternatively, fill out this form and a member of our team will be in touch to finalize your new policy. Please note that filling in the form does not confirm your coverage.

    If you have any questions in the meantime, our team is always happy to help you at 1 844-472-7905.

  • For customers carried by Verassure, your policy will not automatically renew.

    As part of Onlia’s acquisition by the Southampton Group of Companies, we’re no longer able to renew your policy with Verassure, as they will no longer be offering home and auto insurance in Ontario.

    The good news is that Onlia is now a registered insurance brokerage with access to a variety of nationally licensed and trusted insurance providers - meaning you’ll have greater access to easy and affordable insurance - all with the all-digital approach you know and love. When it’s time for your renewal, we’ll send you some great new options from our network of trusted providers, so you can be sure that you’re getting the best possible coverage at the best possible price.

    For all other customers, your policy will automatically renew.

  • Your policy automatically renews on the anniversary of the date you first purchased your insurance. Typically, your policy has been in force for 12 months.

    Policies with different start dates will not renew at the same time.

Cancellation

  • Call us at 1 844-472-7905. We would love to review your policy, coverage, and reason why you’re leaving us. We can assist you with a form that must be signed by all named insureds with cancellation date.

  • We'll email you a form to digitally sign and send back.

  • This depends on your insurance company.

    Call us at 1 844-472-7905. We would love to review your policy, coverage, and reason why you’re leaving us. We can assist you with a form that must be signed by all named insureds with cancellation date.