My Account

Setting up and logging into your
Onlia account

Signing in

  • You can sign in to your account through a desktop computer, a tablet, or your phone.

    To sign in to your account, click Sign In at the top right of your screen and enter the email address and password that you signed up with.

  • If you're unable to log in, you can click Forgot your password? and reset your password and follow the directions in the email you receive. This should do the trick.

    It’s possible that we’re doing maintenance on our website, or that it’s just being difficult. If that’s the case, we’re super sorry for the inconvenience. Please try signing in again later once we’ve got things sorted. If you’re still having trouble, please let us know and we’ll help solve the issue.

  • In your account, go to Change Requests and select Personal. Then select Change Email Address. Follow the directions on screen from there.

More Related FAQs

Your personal data

  • Any information you provide to us is encrypted and stored on a secure server. We take your privacy seriously, and we won’t sell or disclose it with anyone.

    For full details about how we use and store information, please see our Privacy Notice.

  • If you don’t want to store your personal information with us, you can contact us to delete your account.