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About us, compliments, complaints, and more

At Onlia, we make insurance a breeze. Our secret sauce? We’re the only brokerage that gives customers access to multiple insurance companies and competitive pricing, with the freedom to buy online or through a broker. We keep things simple, clear, and stress-free—because insurance doesn’t have to be a headache. Bottom line: we’re here to offer straightforward, flexible options with a friendly touch—and maybe a little swagger.
Onlia is a Canadian insurance provider, offering coverage for numerous personal insurance products in Ontario, British Columbia, and Alberta.
Onlia launched in 2018 and has partnered with Canadian and global insurance and financial leaders.
In 2024, Onlia was acquired by the Southampton Group of Companies, and became a member of Registered Insurance Brokers of Ontario (RIBO).
As such, we're partnered with numerous insurance carriers to bring our customers the best coverage at the best price for their needs. Additionally, we partner with other likeminded non-insurance companies to bring our customers and their customers value.

We'd love to see your feedback! We want to learn from your experience 😍
Share your experience by filling out the form on our Compliments and Complaints page.
Share the love and leave a review on Trustpilot or Google.
You can also give us a shout-out on Facebook, Twitter or Instagram, It makes our day 😍
Fill out and submit the feedback form on our Compliments and Complaints page.
You will receive a response with the contact information of a member of our Complaints resolution team, who will handle your concern. Our goal is to have all complaints resolved within 15 business days.
If we are unable to solve your concern or you do not agree with the final decision, you may choose to escalate your complaint.