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About Onlia

Tell me more about Onlia: Onlia is a Canadian provider of car and home insurance based in Toronto, Ontario. We use smart technology to offer insurance directly online, without the need for brokers, sales agents, or paperwork. At Onlia, our mission is to protect what you love and help motivate accident prevention with discounts and rewards for safe behaviour.

Policies with Onlia are underwritten by Verassure Insurance Company, a federally-incorporated property and casualty insurance company.
What is Onlia insurance?: Onlia car and home insurance makes it easy to protect what’s important. It's all-online, meaning you can get a quote and buy insurance in just a few minutes. No brokers, phone calls, or paperwork required 😊

Since you're in control, our team is unable to provide a quote or set up a policy for you.
What makes Onlia insurance different?: Onlia insurance makes it easier to keep what you love safer. We've built an online insurance platform from the ground up to make it fast and easy to get a quote and purchase a home and auto policy. No waiting, no paperwork, and no phone calls required.

Even though we're online, we're not robots. There's a caring team to help you when you need us, whether it's guiding you through a claim, or helping you with a question about your policy.
What is Onlia Sense?: Onlia Sense is Onlia Insurance’s in-app safe-driving and rewards program that helps you become a safer driver and rewards you along the way. By driving safely and completing unique challenges, you can earn up to $40 in cashback every month plus gift cards for things you already buy.

You don't need an Onlia insurance policy to use the app. If you are an Onlia insurance customer, there is no connection to your insurance rate or premium.
Do you have partners?: Onlia launched in 2018 and is partnered with Canadian and global insurance and financial leaders with over 200 years of experience between them.

Onlia is licensed to provide insurance through Verrasure Insurance Company, a provincially approved and regulated insurer who underwrites Onlia insurance. You can learn more by visiting the Financial Services Regulatory Authority of Ontario (FSRA) list of approved insurance companies in Ontario.
What are your business hours?: For general questions and inquiries, our customer support team is available Monday to Friday, from 9am to 5pm.

Call us at 1-844-472-7905, start a live chat, or send an email to support@onlia.ca.

If you need to make a claim, you can contact our Claims team 24/7 at 1-844-472-7901.
Where are you located?: Our head office is in Toronto, Ontario.
Are you a Canadian company?: Onlia is a Canadian insurance provider based in Toronto. We currently offer car and home insurance in Ontario.
Do you offer pet, health, or life insurance?: We currently offer car and home insurance only.
Do you offer coverage for boats/watercrafts?: We don’t currently offer coverage for boats or watercrafts.
Do you have a French website?: We don't offer support in French yet. We’re working on it!
What is the Onlia Insurance app?: Onlia Insurance is our mobile app where users can access their insurance policy, manage their coverage and bills, and use Onlia Sense (our safe-driving function) to earn rewards for driving safely. Learn more about it.

We're here for you

Customer Support

Call us at 1-844-472-7905, start a chat, or email us at support@onlia.ca. We're here to help.

Share your feedback

We want to hear about your experience with us. Please let us know what we're doing well and where we can improve.

Make a claim

Call us at 1-844-472-7901, and we'll make sure you're taken care of. For non-emergencies or questions, email us at claims@onlia.ca.

Report suspected insurance fraud

If you are aware of someone who is making false insurance claims, or who is illegally posing as an insurance broker to defraud others, please report it here.